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Frequently Asked Questions



What is CBD?

CBD is a chemical compound derived from the hemp plant, which has two cannabinoid chemical elements, tetrahydrocannabinol (THC) and cannabidiol (CBD). THC is known for its psychoactive effects or "high". CBD, on the other hand, is non-psychoactive, non-addictive, and 100% safe. Pure Hemp’s CBD products contain less than 0.3% THC, the Pure Isolate has 0% THC.

Is CBD Psychoactive?

No. Hemp oil contains CBD, the non-psychoactive compound of the cannabis plant. Hemp oil does not have the psychoactive qualities found in THC, and while using it you can maintain a clear mind and active lifestyle. However, Delta 8, Delta 9, and Delta 10-derived hemp products do have psychoactive tendencies that can get you high. 

Is CBD legal?

CBD is completely legal in all 50 states. The FDA considers hemp and hemp-derived extracts to be food-based products. As such, there are no legal restrictions on their importation, production, sale, or consumption in the United States, as well as most of the industrialized world. Hemp oil is legal in over 40 countries around the world. Hemp oil is consumed by millions of people around the world, and this number is rapidly rising as an increasing number of studies explore its many potential health benefits.

Will I fail a drug test?

Pure Hemp CBD oil is sourced from USA-grown industrial hemp and contains very small traces of THC, less than 0.3%. Is this enough to fail a drug screening? It could be. It depends on the testing standards of the lab administering your drug test. It also depends on how much you ingest in a day and your body’s metabolic breakdown. If a person were to consume anywhere from 1000 to 2000 mg of CBD in a day, that would be enough to result in a positive drug test. Therefore, we are not held liable for any drug test you may fail after ingesting our CBD products. However, if you take Pure Hemp CBD products as recommended, you should not fail a drug test.

Do you use synthetics or THC in your products?

No! Our CBD is derived directly from our hemp farms that produce some of the most rich, medicinal CBD hemp in the USA. Our CBD is completely isolated through CO2 extraction and crystal precipitation and is of the highest grade, pesticide-free, non-GMO hemp in the world. These industrial hemp farms are fully compliant with the State Department of Agriculture Regulations and are large US distributors of Medicinal Hemp rich in CBD, CBG, CBC & CBN.

How is Hemp different from marijuana?

Hemp is not marijuana and will not get you ’high’. Hemp, or industrial hemp, is a commonly-used term for cannabis sativa plant strains that contain very low levels of tetrahydrocannabinol (THC) and are typically used for fiber and seeds.

Will CBD help me?

Although not designated by the FDA as a health product, CBD has been shown in numerous studies to have various health benefits. Please read our product descriptions to identify the best products for you. There is also a wealth of research available online. However, we do not make any specific health claims about our products. As with any supplement, please consult your physician before use.

Why am I not feeling the desired effect?

The first thing to remember is that CBD is not THC and does not provide any psychoactive effects. The relaxing effect of CBD depends on many factors, including the amount consumed, the rate at which it is consumed, your body mass, and your metabolism. Feel free to try our other products in search of that desired effect.

What is pure CBD Oil?

CBD oil is a natural extract made from hemp or marijuana plants that have high levels of the cannabinoid in it. Through a procedure known as "extraction”, the CBD is separated from the plant material and suspended in a carrier oil to produce the oil. This procedure guarantees that the CBD oil is devoid of any impurities, such as leftover pesticides or solvents.

What is a CBD capsule? 

A CBD capsule is a convenient, pre-measured form of cannabidiol (CBD) supplement, designed for oral consumption. CBD capsules offer a discreet and tasteless option for those who might not like the flavor of CBD oils or tinctures. 

What are CBD sprays? 

CBD sprays offer convenient delivery of cannabidiol (CBD) delivery by spraying it directly into your mouth or onto your skin. Our CBD sprays come in small, portable bottles with a spray nozzle, making them discreet and easy to use on the go. CBD sprays can be used under the tongue for faster absorption or topically for targeted relief. Using sprays under the tongue, or sublingually, may offer quicker effects than other CBD products like edibles or capsules. 

What are CBD topicals? 

CBD topicals are creams, lotions, balms, salves, and skincare products infused with cannabidiol and are designed for external application on the skin to potentially provide targeted relief for discomfort, inflammation, and various skin conditions. CBD topicals are a great option for those who want to avoid any psychoactive effects or drug interactions because they do not enter the bloodstream. 

What is a CBD Vape? 

A CBD vape is a gadget made to vaporize CBD-containing liquids. Some of them are thrown away, while others need to be filled with your CBD e-liquids. Due to its quick body absorption, vaping is now one of the most popular methods of utilizing CBD's health advantages. Pens for vaping CBD oil and other devices have many applications and work with a range of products. 

What are the benefits of CBD Vaping?

As soon as you inhale the CBD vape oil, it immediately enters your bloodstream, giving you almost immediate results. This means that, unlike other kinds of CBD, you don't have to wait around for it to start working; it does so quickly and effectively. Fans of CBD vape oil like how quickly their CBD pen provides comfort. Compared to other methods of consuming CBD vape juice, CBD pens will deliver a more exact dosage. This makes it simpler to manage how much CBD you consume, ensuring that when you start vaping CBD, you get the most out of your product.

How do you use CBD for pets?

CBD products for pets generally come in the form of oils, capsules, or treats. For CBD oil, use the dropper to measure the recommended dosage and add it to your pet's food or right into their mouth. For capsules, you can mix them into your pet’s food, hide them inside a treat they love, or use a pill pocket. CBD-infused treats are the most popular option because they’re easy to give as a reward or include as a topper with your pet’s regular meal.  

Are CBD edibles safe? 

Yes, CBD edibles are generally considered safe when consumed as directed. Choose products that have undergone safety testing in labs and are manufactured with premium ingredients. A healthcare expert should also be consulted before taking any CBD supplements.

Delta 8 and Delta 9 FAQs

What is the distinction between Delta-8 THC and Delta-9 THC?

Delta-9 THC is the principal psychoactive ingredient in cannabis and is what most people think of when they hear the word "THC." Delta-8 THC is a less strong type of THC than Delta-9 THC and is typically described as providing a more relaxed and clear-headed experience.

Are Delta-8 THC gummies legal?

While it can be made from hemp, which is legal on a Federal level, Delta-8 THC is specifically prohibited in certain states. It is critical to examine your state's legislation to be 100% certain.

Are Delta-9 THC gummies legal?

Delta-9 THC is legal in all states as long as the THC % is below 0.30%.  If it’s above 0.30%, then it’s only legal in medical and recreational cannabis states as those must be sold in a legal dispensary.

How many THC gummies with Delta-8 or Delta-9 should I take?

The dosage will be determined by your tolerance, the particular product, and the desired experience. It is often advised to begin with a modest amount and wait for the results before determining whether or not to drink more.

What are the effects of THC gummies with Delta-8 and Delta-9?

Delta-8 and Delta-9 THC both have psychoactive effects, such as altered perception and/or a buzz high feeling. Delta-8 THC, on the other hand, is frequently described as being less potent than Delta-9 THC.

Will THC gummies containing Delta-8 or Delta-9 show up on a drug test?

Yes, both Delta-8 and Delta-9 THC can cause a positive THC drug test.

Can THC gummies with Delta-8 or Delta-9 THC interfere with other medications?

Yes, Delta-8 and Delta-9 THC, like CBD, can interact with other drugs. Before beginning any new supplement regimen, always consult with a healthcare expert.

Order FAQs

What is your return policy?

Pure Hemp will not accept any returns or exchanges on products purchased due to health regulations. Click here to learn more.

How much does shipping cost?

Pure Hemp currently offers free domestic shipping on all orders over $75. International orders are $30. Most orders ship within 24 hours and arrive within 2-5 business days of being placed. All orders will receive a tracking number via email once your order is shipped. 

Where do you ship?

We ship worldwide, except for Canada. Orders to Canada are getting confiscated at the border.

Where can I find information about my order?

You can find your order using our order lookup page. All we need is your order number and the email you used to place the order.

Where is my package?

Use the provided tracking number to track your number on the USPS website. The tracking number can be found on your shipping confirmation email. If you are currently logged in you can find your order history here If the USPS says the package was delivered but you have not yet received it, please contact them or your local post office for further assistance. We recommend opening a search of delivery claim with USPS which may help in locating your package’s where about. Please be aware there can sometimes be a delay in actual delivery time with USPS. You can also purchase shipping insurance at checkout which we offer through Route. 

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What do I do if my discount code has expired?

Although your discount code has expired, we come out with new discounts weekly. Be on the lookout for future discount codes! If you're ever experiencing trouble purchasing with a discount please email

My order didn't process but funds were taken out of my account. What should I do?

If you received an error message when processing your order and did not receive a confirmation email there could be an issue with the billing address you entered. We recommend verifying the correct billing information with your bank. We do not have these funds. The bank holds declined funds for 2-3 business days and then releases them back to your account.